Sunday - Tuesday, September 16th - 18th!

2017 Open House Show Testimonials

Customer and Exhibitor Testimonials & Feedback

Customer Feedback

"The Arett show gets better every year. Our first stop is always Power Alley, and this year it was exceptional, with a great mix of merchandise and huge savings. We always appreciate how complete this show is. We seem to cover all of our needs with this one show."
- Bart Rowland, Burger Farm & Garden, Newtown, OH

"It was an awesome show, a lot of great vendors, great deals, and very informative."
- Jonathan Weisman, Absecon Hardware Co. 

"I just wanted to say thank you for such a great job Arett does for the September show!  It's so well organized, good setup, great atmosphere, the food and drinks are great and we don't have to worry about leaving and coming back (and it's great food!). The seminars are great. The Arett folks are pleasant and helpful. Great job and thank you to all involved. I also wanted to let you know what Steve Gordon our Arett Sales representative has meant to us over these years! A LOT! I'm sure you have many great salespeople, but as far as we're concerned, Steve is a real gem."
- Ron Wilson, Natorp Outlet Nursery, Mason, OH

"The dinner event was great. I always enjoy talking to new friends at our table and the dinner was delicious!! My personal favorite is the dessert buffet!!! You can try a little of everything!!"
- Diane Holmes, Demers Garden Center

"Love this show the best."
- Dawn Martin, Barrys

"Thank you Arett Sales for another great trade show. As always, the staff at the Convention Center took great care of us. The Monday night dinner was quite delicious, especially after a hard day on the show floor. The entertainment was fantastic. Their non-stop music made you forget how tired your legs were as soon as you stepped onto the dance floor. Even the transportation from and to the airport was so much better than in the past. Everyone I dealt with was very friendly and professional. I look forward to next year!"
- Tina Freyhof, The Flower Bed, Cincinnati, OH

"The Arett Open House is one of the most comfortable shows to attend. We are all treated like family. Arett provides informative seminars, constant refreshments, and quality vendors to do business with."
- Shari Hewes, President, Holdridges, Ledyard, CT

"The Arett Open House has so many new products and fresh ideas to see plus talking to the vendors and collaborating with my peers at the show makes all the difference."
- Diane Therrien, Owner, Mackeys Home, Farm, & Pet Supply

"The Arett Open House helps us to reinvent ourselves with new ideas and displays."
- Kim King, Robben Florist

"Thank you for organizing the transportation to and from the airport, and for following up with everyone! This morning, due to past experiences, I have both e-mailed and called Mid Atlantic to make SURE I was in the right place at the right time. They have answered both, promptly and courteously, and with both arrival and departure, I've had a satisfying experience. The bag with water, hand sanitizer, and snack was greatly appreciated and added that 'little extra touch' upon arrival. I'm sure it's not easy 'herding cats'! Again, thank you!"
- Ashley P. Herndon, Pemberton's Greenhouses

"The transportation this year was excellent! The shuttle was waiting for us as we arrived in Philadelphia. We loaded up and immediately were on our way to Atlantic City in a new passenger van. It was comfortable and the driver was very courteous. Our return trip to Philadelphia was again without issue. We were put on a new large bus that was exceptionally clean and arrived at the airport without incident. We were very pleased with the transportation and the professionalism that was displayed."
- Tim Clark, H.J. Benken

"The show went very well this year! Transportation was easy to find, comfortable and basically uneventful! That is good. We just want to get there and back safely and on time. All went well!. My comrades and I had a fun. Registration was easy, the set up easy to maneuver through, and everyone was so helpful. Great job!!
Looking forward to next year!"
- Kathy Matousch, The Siebenthaler Co.

"Very awesome setup!"
- James Carpenito, Suburban Garden Center

"Arett Sales is on top of things. The product lines are solid and Arett's service is great!."
- Andy, Roxbury Farm and Garden Center

"Arett always does a great show!"
- Rich Wojton

"Learned a lot from this morning's discussion with Ian Baldwin - very to the point. Found the Vegepod fascinating and can see it being used in a lot of homes and apartments."
- Diane Lewis, Leo's Landscape

"Like – Power Alley, Closeouts, show setup, refreshments, and Doorbusters."
- Greg T. Steele, Willow Ridge Garden Center

"Loved all the new and useful products."
- Jeremy Stcher, G&G Farm Market

"We always look forward to coming to this show. Great selections and amazing new products. Great incentives. Amazing food. Well organized. Keep up the good work!"
- Chrissy Seyerle, Copley Feed & Supply

"Great fertilizer selection this year! Learned a lot about soil Mycorrhizae"
- John Nunnekamp

"My second show. Good to come and see everything available!"
- Robert Edele, Norwin Landscape Supply

"I am glad I took the time to attend. I found new items, which I ordered, some new displays, which I also ordered. Plus, the ability to interact with the vendors was important to me. I have found other new lines, which I will be adding in the coming season. I also enjoyed the buffet on Sunday evening. Thank you!"
- Steve Milano, Richlin Home and Auto, Branford CT

"Arett has provided their customers with a wonderful shopping experience at the Open House. Hats off to a wonderful family operation that reflects our third generation business. Of course, having Anthony Puglia as our salesman makes booking our orders simple and painless. Congratulations on all of the years of service, and many more. Thank you again!"
- Lee Ganim, "That Garden Guy," Ganims Garden Center & Florist, Fairfield CT

"Arett Sales always put on a very good show. I enjoy the seminars they have and always get good information from them. Is good talking to venders and other customers."
- Diane St. John, Nature Works, Branford CT

Exhibitor Feedback

"I wanted to thank you again for the opportunity to showcase our items at your show the past few days. We were honored to win 3rd place "Best in Show" for our innovation. This recognition by you and your dealers makes us feel proud to be doing business with you."
- Dan Hill, EZ Nectar

"Kudos to you and all of your Arett colleagues for another outstanding Open House. We especially appreciate how your sales force supports our efforts by stopping by with their key accounts. We sold record numbers of shepherd's hooks, tomato cages and multiple styles of trellises. Frank, Matt, Dennis and I found it particularly reassuring when dealers came in to tell us that an item or display we encouraged them to try last year sold through at full margin. We were busy non-stop with an incredible flow of customers, new and old. They responded well to our new tins and bags in particular. Our functional decor appears to be a perfect fit for our trade. Thanks to your stocking support, the best sellers can sell out and be replenished at retail multiple times throughout the season."
- Bill Dye, Panacea Products

"As always, the Arett team has done a great job in putting together another great trade show! The Bonide team has a good history with most of the Arett dealers and sales team. We enjoy seeing all of them at the show and get the opportunity to get caught up and to start to plan the inventory strategy and marketing strategy for the following year. As far as new products and programs go, they were all a great success thanks to our Bonide dealer partners. Job well done!!
- Rich Stryker, Bonide Products

"Best show ever since I've been with Sustane! The new item section had great visibility and it seemed like a lot of people were looking at the lawn program every time I walked by. We killed it in the power pallet area!"
- Sustane

"We were really happy with our space this year. Thank you! We had a very good show. There were lots of new customers in addition to reorders. Many of the existing/returning customers said they are doing great with Chive! "
- Chive, Inc.

"I wanted to take the time to thank you and your staff for a wonderful experience at Arett's Open House. Your staff was readily available at all times to assist vendors and customers. Your customers were eager to learn about our product. We were extremely busy during the show and wrote more orders than we expected to. This was a top-notch show. With it being our first one with Arett, we are hopeful to build a wonderful partnership with you and look forward to next year!"   
- Donna Lucente, Tick Key Products

"We believe we had the best show we have ever had with Arett."
- SunGro

"We received great reviews on our booth at the show. The traffic seemed very good and the sales were excellent."
- Fox Farm

Employee Feedback

"The Arett 2017 Open House was a huge success for me and my colleagues. One favorite area of the show seemed to be Power Alley with a huge offering of product at the lowest prices of the year. Pottery was also a big focus at this show. Many of my customers commented on the expanded selection and great booth setups at Pacific Home, Deroma, Jackson Pottery, Southern Patio and Scheurich Pottery.

Customers also commented on the Terra Verde Home booth. Some of the highlights were the Ceramic Bird Baths, Kinetic Bird Sculptures and New Furniture Styles. We also had a lot of success with some newly introduced vendors such as Sunlight Supply, Premier Horticulture, VegePod, American Wood Fibers, and SureCan."
- Ryan Sidey, Arett Sales Representative

"Every customer I spoke with commented on how well the show was organized and the amount of new vendors on display. Food and entertainment were well received, lots of fun had by all.
Terra Verde brought their "A" game with fantastic door busters and new items. The hit of the show was the Vegepod. The two reps could barely talk by the close of the show because they had given so many presentations, but what an exciting innovating product. Other vendors receiving high praise for booth presentation and products, include Couronne for booth presentation, Flexon for an excellent product, Gardman booth presentation and products, and Homebox for a new product.

Customers were amazed at the margin opportunity offered by Zanfel Laboratories. Not many single product lines offer 60% to 70% margins for less than $40.00. Great product, as it can be display with garden chemicals as well as scented soaps.
- Brian Bate, Arett Sales Representative

"The greatest highlight of the show for me was the entire show itself. As a new employee of Arett Sales in the Merchandising Dept., I was able to have involvement in the office preparation of the show (working with our vendors), the setting up of the show, activity during the show, and the breakdown of the show – all of it came together so fluidly! 
Watching the entire company work together, no matter role, was amazing to see – I truly witnessed the fact that there is no "I" in Team! All in all, this show is something special, really special – and I am lucky to have had the opportunity to be a part of something so magical."
- Christina Sorgenti, Arett Sales Merchandising Dept.

"The venders were informed and passionate about their products. The dealers were excited about new items and programs. The Arett staff was very helpful and knowledgeable and accommodating. I felt everyone went out of their way to assist customers. One of our new vendors, DZI Handmade, was packed all 3 days and they ran out of catalogs, which says to me that when you have an exciting new product, the dealers will buy it. The Scotts booth offered a great selection of leader items for the dealers to use to draw customers into their store next spring. The show was a great overall success because of the staff and customers that attended. We work well together as true partners in business."
- Amy Broadsword, Arett Sales Representative

"Jeff Kane, who is the owner of Kanes Flowerworld, has not attended the Arett Open House for many years. Both Jeff and his wife Kelly had a great time. I met them on the showroom floor and gave them a quick tour. I caught up with them at the end of the day and they had nothing but positive feedback. Jeff and Kelly commented about quality and breadth of selection available to them. They both thought the flow and layout of the showroom floor made it very easy navigate. The lasting impression for Jeff was that he was away from the show for too long. He has made a commitment to attend the show regularly."
- Kevin Lyon, Arett Sales Representative to Kanes Flowerworld


With many new manufacturers and thousands of new products available at the 2017 Arett Open house, there were many opportunities for retailers to broaden their assortments. The exciting displays, programs, speakers and special offers have set a new trade show standard in the industry for years to come.